Homegrown Audio ripoff?

Thanks for your response Maxima95. I think I am now at the point where I need to call the Roanoke police dept.

Mterle,

I once had a similar problem with a different audio company that was basically a one-man shop. I contacted the Attorney General for the state the business was located in. They sent a letter to the company and I promptly received a refund.

I do not know how much enforcement action the AG was prepared to take. I think the letter was only an inquiry and notice that a complaint had been received. But the letter was enough to convince the offending company that refunding my money was a good idea.

There may be other agencies to contact to receive assistance from online fraud.

Good luck.

Mterle - Don_s is right about seeking out the state AG. When I was having problems with them, I found a state consumer affairs office in Roanoke (where HGA is located). I think it was affiliated with the AG.

As it turned out, my issue was resolved - albeit clumsily and slowly. I did not have to contact the consumer affairs office.

I do not have this information any more. I acquired it via a search.

I appreciate all of your responses. I will seek that option.

This would probably be best. It is unconscionable for HGA to continue to have have a full-blown site conveying the impression that they are a fully-functioning, customer-oriented company (as they were some years ago).

It is unfortunate, because they have (or have listed on the site) some useful DIY parts.