Caveat about the Cable Company return policy

Thanks for the info.  I am thinking about using them to compare cables.

the lending library may be a fine way to audition cables. but they didn’t have what I wanted to audition available to lend. Just a caveat to all to completely understand what the policies are

That's a really lame return policy on the cables.
I've used their lending library and made several purchases.

I purchased a component on sale last month and read the fine print to make sure it could be returned. I auditioned it, then returned it with no problem. 
Because they charge full price on many items they're not my "go to" dealer. But I've had only good experiences with the company.

Just a caveat to all to completely understand what the policies are

This is important. The return policy of a particular product is usually found on a different page.

Last year, when I wanted to try few USB cables, Peter gave me a run around for 4 weeks saying cables I want to try are not in stock.. As soon as they do, he will send them over. I never heard back, when I approached him again, he said he forgot as he was too busy.

On another occasion, I placed an order for acoustic panels including shipping charges. Then I get an email next day saying there will be additional $100 shipping fee because of the oversized box. When I called to inquire why I wasn’t quoted the correct shipping price at the time of order, he goes ‘didn’t you read the fine print’. We have the right to review every order and revise shipping charges. It wasn’t an pleasant conversation, when I asked him to cancel the order he got belligerent.

Many items on their website have 4-6 weeks wait. They are good source of information on products they ‘pretend’ to carry, personally I would never buy anything from them.

I have nothing but good to great experiences with