I had the same problem with a “slim line” Marantz receiver that I bought for use in my den about 10 years ago. HDMI kept going out. I used it for a couple of years with other inputs and then the power amp section died. Around the same time I bought Marantz first streamer/DAC, which was so buggy that it’s unusable, and instead of a refund the shipped me a replacement that was no better. It was a software issue and Marantz discontinued it and stopped support for it. No more Marantz for me
Marantz Receiver Bad HDMI
Has anyone had problems I bought a SR7009 I had it less than 18 months HDMI inputs went out I called Marantz it was under warranty. They then sent me a B Stock 7011 less than 18 month the HDMI went out on it. Chris from Marantz customer support refused to do anything and said that the warranty had expired because Marantz provides 3 years combined warranty service. SO they combined the 1 1/2 year when the previous unit went out to the little over 1 1/2 months when the 2nd unit went out. MARANTZ should’ve provided 3 years on both units. Its not the consumers fault that their units are defective. He said that I could trade it in and get little to nothing and then use that money to purchase another Marantz receiver. Why would any one with half a brain do that, needless to say Marantz wont get anymore of my money, BUYER
BEWARE of Marantz. Chris the customer support manager is the judge, jury and executor. He says he makes the final decision. I know of no other establishment that runs that way.
BEWARE of Marantz. Chris the customer support manager is the judge, jury and executor. He says he makes the final decision. I know of no other establishment that runs that way.
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- 30 posts total
- 30 posts total