Audio Connection/Johnny Rutan


Hello all, I just wanted to say a few words about my experience with Mr. Rutan over the weekend. I have read numerous threads on how helpful he is and what a nice guy he is. I want to take this opportunity to confirm everything is TRUE to the highest order. I spent most of Saturday afternoon on the phone with Mr. Rutan with him helping me trouble shoot a problem with an Aesthetix pre-amp I purchased used from an individual, he had no stake in the deal. He very patiently walked me many scenarios to find the problem, which he did. I would have never figured it out on my own and am deeply grateful for his help and guidance. He is without a doubt one of the best in the biz. Sincerely Allen Sill  Wichita, Kansas.


mizike
Just wanted to add a little story about John. Lots of AGers probably came to his store when they were ready for "serious" gear. I had the opposite experience. I had a consumer grade Onkyo receiver and nothing special Yamaha speakers, when I decided to "move up" (was there really anywhere else to go? LOL). I drove to Verona NJ to buy what was surely his least expensive piece of gear, a vintage Luxman integrated. John made me feel exactly like I was the same as any other customer in his store. First showing me, and auditioning the Luxman. It was fine. Then sitting me down to audition a $100,000 system. No, no a crude upsell attempt, that was clear, but a nice educational moment for someone he knew would benefit from such an experience. Oh, and he called me a week or so later just to check that everything was working to my satisfaction! Amazing. I remember that moment more than 10 years ago as it set me on a path to ever improve my system, and really enjoy this hobby. Thanks John!