Ok now I am frustrated with streaming


Help me out here please. I was really enjoying getting into streaming. Just purchased a Node 2i 2 weeks ago and have been enjoying it. Testing Tidal and Qobuz, leaning toward Qobuz. I was testing both wifi and ethernet connection. I seemed to pick up some noise and distortion on what I thought was the ethernet so I have been listening on wifi. I really enjoy finding new music on the streaming service. Tonight I was enjoying Sierra Hull because I listen to a lot of Alison Krauss. I was listening to Sierra Hull's new 25 Trips album and got to track 7 Escape and I heard a bunch of static/distortion, almost like a blown tube, except I have solid state equipment. I switched to Tidal to see if it was a problem with the Qobuz stream and same thing. Hooked up my MacBook pro to rule out a problem with the Node 2i, same thing. Now I am listening to Clapton's Unplugged and I hear the same thing. Is it my internet? I have a brand new modem, a Motorola MB7621, and a brand new Asus AC3100 router. I did a speed test and we are getting 237 mbps. My daughter was watching Netflix on a TV upstairs at the time, when she was finished I did a reboot of the cable modem and reboot of the Node 2i and then it was fine after that. I listened for about an hour after that. Is it my internet speed? Do I need to call Comcast/xfinity and up my speed package? Is it something else? Its getting frustrating and its not supposed to be like that, I am at the point where I may just send the Node back on the return policy and stick with CD's. 
128x128jmphotography
jmphotography OP
When digital streamers have an issue with signal, what would be the result in sound? I would not think it would sound like distortion or a slightly out of tune radio station.
That’s exactly what it sounded like to me.
I keep thinking now it may be my old amp failing.
Put your CD player back on the system and see if that’s still the case

Cheers George
Though I understand the point of having either discs or LP's, streaming music is so much more convenient, and the library nearly unlimited.
@hgeifman  makes great points.
My Verizon Fios service had issues for more than a year. Luckily, a good tech realized that it was something at the main terminal-They replaced just about everything inside my home, as well as on the street.

Streaming music is still pretty new, so things are going to happen that unfortunately will take time/patience to rectify.
Despite this, I believe it will become as good or even better than discs or LP's.
Bob
Network bandwidth issues usually result in delays while playing. Never heard it cause distortion. Been streaming happily for years now. WiFi can be obstructed by objects in the signal path and of course weak signal can cause issues. Laptop should tell you how strong WiFi signal is at a particular location. Try moving things a bit if possible and see if signal strength changes. In any case never heard of weak WiFi resulting in distortion. Should be all or nothing.  Always possible lights, microwave oven, etc impacts WiFi signal but again never experienced distortion as a result. 
Make sure source devices are delivering proper line levels.  Any volume control on play?  Try a different non streaming source device as a test maybe or try a different input on preamp if available. 
Most of the hi end sites avoid wi fi for the best results, but offer it as a feature.  Suggest going hard wire.  If it still distorts, there is something else wrong.