2. misc-audio
  3. 160869-112781

Purchase breaks well within 30 days

Hi,

I purchased a $3750 dac used from a member and within a few weeks one of the two channels stopped working inexplicably.

The dac is under warranty but because the authorized repair shop recommends the entire dac board to be replaced it may take 4-6 month to get the part as the manufacturer is way behind because of covid and has limited capacity to manufacture things.  At minimum will be 3 months.

I would think
If repair estimated to be free and within 60 days or so the buyer should just be patient and not ask for refund.

But if a very lengthy repair timeline I am of the mind that a refund is appropriate but wanted input of others.

For sake of discussion lets assume seller had no idea there was problem and buyer did not contribute to problem

Thoughts?
atwatervillagelawyer
mitch2
4,084 posts
 
Have bought and sold here for a long time and I too agree with the overwhelming response you are getting from the other members.
As a lawyer, you understand risk and reward....the reward of buying used is the lower (than new) price, the risk is situations like you have experienced, in addition to risks associated with shipping damage, payment issues, fraud, etc.  That the manufacturer is honoring a warrantee for other than the original owner is rare....consider yourself lucky. 
ebm
9,311 posts
 
Do not cry get it fixed and move on.
big_greg
6,670 posts
 
Bummer, but not the seller's fault.  You're lucky the manufacturer will honor the warranty.  Many won't unless you're the original owner.  Buy yourself something like a used Schiit Bifrost to tide you over until the repair is done and flip it when you get your unit back.
bigkidz
3,404 posts
 
it is under warranty so get it repaired  no the sellers responsibility  this is the reason why i make sure that I email the person I am dealing with to state the terms of a buy or sale.
atwatervillagelawyer OP
6 posts
 
I would not unilaterally complain to CC company as that is over the top but I would likely take back if shoe on other foot and I was the seller.  

I think seller should back product for 30 days ....

Here lasted like two weeks and used less than ten hours probably like 5 hours.

I left it with seller that broke too soon and too little use and repair will take too long but if he would not want to return it if he was the buyer than so be it.

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