Hi All,
I have a Supratek Cortese preamp in my system for a couple years now, 2018 build. I recently had an issue with it that required repair. I want to let everyone know that Mick really stands behind his products. The repair was covered under the lifetime warranty. I just had to send it to Johnny Slate, Mick's US tech. Johnny was excellent to work with and now it is back in my system singing again! Now that's customer service!
I have a Supratek Cortese preamp in my system for a couple years now, 2018 build. I recently had an issue with it that required repair. I want to let everyone know that Mick really stands behind his products. The repair was covered under the lifetime warranty. I just had to send it to Johnny Slate, Mick's US tech. Johnny was excellent to work with and now it is back in my system singing again! Now that's customer service!