Wilson not delivering speakers as scheduled

"Wouldn’t that be the role of the Dealer, not the manufacture?" 

I would agree if Wilson is in fact giving the dealers that information. I can imagine calling the dealer and them saying "we haven't heard a thing." Or maybe they are fully informed, I have no idea, but I tend to agree with gdnrbob, Wilson is the one with the supply chain issue and or labor issue, they should reach out to its customers or at least send that information to all the dealers for distribution if they aren't already. The price of a Wilson speaker should include that level of service even when things aren't going great.

Now that we understand that lockdowns, shutting business down, etc. was completely unnecessary, it seems that this was all self induced madness. Now the consumers are paying the price with inflation, shortages and long delays. Such a terrible situation that could have been avoided.

Oz

If a company misses a promised delivery that you accepted and were willing to live with, the order should stay in line if the buyer so desires
but the deposit should be returned. In full. Maker has failed on his promise thus has lost credibility and in no position to ask for your consideration.

Its Pandemic slowdown chill out.

@ebm,
Yes, it is the result of Pandemic slowdown, but if I were running a company, especially a bespoke company like Wilson, I would be on the phone to each customer with an order explaining why their speakers are delayed. And, given the price of their speakers-even the entry Sabrina, I don't think it would be more than a few hundred calls or emails.
Nothing shows that you care about your customers than personal outreach.
B