TMR Audio; Never Again


First off thanks for the community for trying to help me with the Aurender A10 over the weekend, though I never did get it to play music. Turns out it wasn't my incompetence THIS time, it's defective. I just spoke to Ari from Aurender who DID call me back, TMR never did, still waiting. TMR was uncooperative ignoring me totally. Never again!

joeyfed55

I can chime in, in support of TMR Audio.  I live in Florida, and have no affiliation with them, but I have purchased half a dozen different components from them.  I probably kept two or three, and returned three or four within the 14 day window for returns on their certified pre-owned program.  They have always been top notch, accepting my returns for a refund (since I take very good care of any equipment, and return it to them in mint condition that it arrived in if it doesn't fit well in my system.  

I did purchase an Esoteric K-01X SACD player from them, and it arrived where the tray wouldn't open properly.  The offered me to send it back to them for evaluation, but in the meantime, I figured out that there was just a couple of buttons needed to be pressed to reset the system, and I still am enjoying that SACD player without a problem.  

Thanks Josh and TMR Audio, for allowing people like me, who don't live near any dealers to try equipment in my system, and return it if it doesn't work well in my system!

TMR is top notch in my book.  They have helped me put together 2 excellent systems, gave me fair prices on the equipment I traded in and fair prices on the pieces I bought from them.  All of their equipment came well packed and worked perfectly out of the box.  They even helped me figure out a couple of set up problems.  Couldn't be happier. 

GHDPrentice, TMRAudio is The Music Room Audio.

They have a great website and they sell on eBay as well.

You've probably heard of PS Audio's generous trade in program...TMR gets the trades from them as well as taking private customer's trades or simply purchasing equipment from private owners.

I've got nothing but praise for them.

For the first transaction I wanted to have with TMR I inquired about selling a truly mint condition newly released Parasound A21+.  The unit was several months old.  Was offered a surprisingly low price for it.  When I inquired why it was so low a price I was told that it was because when they listed it for sale their price would be $xxx.  I decided to sell the unit myself.

I later saw the identical unit for sale by TMR for significantly more than I was told they would have listed it for.

No big deal, just my first and only dealings with them.