Problems connecting my Sony Bravia TV to Hegel h360 integrated


Hello all, decided to try and use my h360 with our newish Sony Bravia.  A very simple start to a very simple home theater (?) setup.  Purchased a digital optical audio cable and running it from the optical out on the Sony to an optical in on the Hegel.  Pretty simple right?  Unfortunately, no sound.  Dbl checked the cable to make sure it was in securely.  I did manage to get it to work by using a mini to R/L rca cable from the headphone jack out.  Probably not the best way to go about it I'm guessing.  

I'm in the process of searching online for possible solutions as we speak.  Any thoughts very welcome!

pkatsuleas

On the Digital Audio Output setting on your TV, turn off the Dolby Digital. Stereo DACs cannot accept multi-channel data streams such as Dolby Digital. There will be an option on your SONY to select PCM instead. That should solve it!

My Bravias have always gone Toslink into a Sony AVR no problem.

It passes surround TV but not BluRay surround. That is hooked in via HDMI. Default settings always worked. At this point I'd pull out an old $2 DAC and confirm that I am getting signal that far.

The nice thing is that Sony has free support for life. Call them

 

Thank you for all of the suggestions.  Haven't had time to look into it further but will do so asap.