Fedex and Ups Damage thread

The only way they pay insurance claims is if you use their packing service to ship. I had a preamp shipped FEDEX signature on delivery required. FedEx listed drop-off times 5 x before it actually arrived and it had slight damage. The seller had a FEDEX pack and they did a D- grade job but FEDEX paid him right away he made me do a chargeback on paypal to get my $ back. FedEx mentioned they wanted to inspect the damage but never showed up. This was 2 years ago and I have a nice free preamp after lol.

What a timely thread. I had a preamp shipped out of CA via UPS on Monday, scheduled delivery today. This morning the status was changed to "delivery date unknown". Now they are thinking it's lost.

I have probably shipped and received 20+ components over the past 2 years while I was finding my current configuration and can happily say there were no damages to report via FedEx.  Delays from time to time, but all was packed properly and arrived safely.

'Delivery date unknown' does NOT mean they're thinking it's lost. It means that there was a delay (been happening a lot the past couple of years, if you hadn't noticed) they can't tell you exactly what date you'll receive it. 

You got very bad luck I never had a problem.