Ohm Acoustic Corp., Brooklyn NY


Greetings All

This is, unfortunately,  an uneasy post.  I was persuaded to dive into a buying a set of Ohm Acoustics Walsh Tall 3000.  My very funky factory loft with 11' ceilings, not a single straight wall, 145 yr. old very wide & distressed oak flooring other issues dictated an Ohm Acoustics design.  However, placed/paid for my speakers 11/06/2021.  Speaking with Ohm indicates I can expect delivery around the middle of June.  That date has krept forever onward.  Yes, there was a snafu at Ohm's end that they readily recognize. But poor, poor, customer relations. I have spoken with Jake several times over the last 7 months; quite the gentleman.  However, I just no longer have a good feeling that Ohm Acoustics is on top of their game. And the last thing I want to do is spend about $6,000 for a product where the company is gone, out of business.

 Crutchfield can ship me a set of Klipsch Cornwall IV this afternoon. My decision process 7+ months ago had me considering either the Cornwalls or the Walsh Talls. I went with the Walsh Talls. Hey, it still may be sonically the better decision. But until I get delivery of my Ohms I'll never know. 

Thoughts?

 

veemike

Sometimes you need to give a small manufacturer the benefit of the doubt.

As you probably know, there is a supply issue that is affecting world-wide distribution. That is probably what is causing the delay.

However, small manufacturers should make their problems known to those who have placed orders for their merchandise, as it is good for customer relations.

If Ohm doesn't respond quickly or openly, I would consider looking elsewhere.

For $6K, you can get far better speakers, especially if you buy used. 

If you like Omni directional speakers, there is Shahinian. Made on Long Island

There is a pair on USAM.

Bob

My tall 3000s took six months to arrive. This was last May, so I have had them for a year now and I am very happy with them. They take some time to break in, much better bass. They really have exceeded my expectations.

Good things come to those who wait. I would stay the course were it me. I have bought from both Crutchfield and Ohm. Both good companies with good customer service and either can have issues. Ohms/Cornwalls are apples/oranges. Both good but totally different. I think your rational for going Ohm in the first place was sound.

every manufacture is having big delays and many are doing very good business during the pandemic with large back orders they are trying to get through. I would be patient.

my friends been waiting almost a year for a Decwar amp, i waited 6 months for  McIntosh preamp, a turntable i ordered is going to be 6 months etc etc.

really they are not going out of business quite the opposite they are booming and have many orders to fill and with supply chain issues everyone is taking a long time. 

relax.... 

Everyone has supply chain issues. If you don't like the timeline go and buy something that is in stock and be happy.

Otherwise, get a refund and quit complaining on a public forum.