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Roon "Lost control of audio device"?

All of a sudden for the past couple of weeks, I can’t get through 2 minutes of a song without receiving an error stating, “Roon lost control of the audio device.” I use a Spectrum modem and router. Spectrum  replaced my router, but I continue to receive the same error. Sometimes I hear what sounds like static coming through my speakers, right before the error pops up and the music stops. I’ve tried resetting my Antipodes S40 music server and my Chord English Electric 8 Switch. How do I correct the issue, because I can’t listen to music? Can anyone recommend a good router/modem?

ricred1
sbank's avatar
sbank
3,391 posts
 

When Roon refers to "Audio Device" that's the Roon endpoint streamer/renderer, When you select an "audio device" in the lower right corner, it's where Roon is going, not the source of the music (i.e. a streaming service or a NAS with locally stored files if you have any). 

So that makes me suspect it's an issue downstream between your Core and your endpoint. I would look for diagnostics in the endpoint's software look for error logs, etc. and contact their support team. or post any such findings in a Roon Support ticket. Cheers,

Spencer

vonhelmholtz
911 posts
 

This happened to me when I was using a smart switch.  Now using $20 tplink dumb switch and no issues.

ricred1 OP
2,083 posts
 

Spencer,

Thanks so much for your response. 

I receive the error when playing files stored on my Antipodes S40(Samsung EVO SSD). Could it be my switch or USB cable? Sometimes it plays a song without error and other times I receive the error every one to two minutes. 

erik_squires
16,851 posts
 

Is this over Ethernet or Wifi?

How long is the wiring? Is it wired in the walls?

ricred1 OP
2,083 posts
 

My Antipodes S30 and S40 are hard wired to my Chord EE8 switch. The Ethernet cables are only 1m in length. Music will not play for more than 2 minutes without receiving the error, Roon lost control of the audio device. Sometimes I loose music all together and just hear "white noise"?

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