Have you tried swapping out/in two other kt150 tubes from other sockets and compared?
If the manual states 2000hrs, that could be averaged out over a series of tubes they’ve replaced and tested over time. Some +/- hundreds of hours difference for example. I’d try to figure out if its a condition isolated to those two tube sockets or just those two tubes first. Go from there. Or call them if you have not done so already. They may share other helpful self-tests you can do at home.