DH Labs.


I just wanted to publicly extend my thanks to Greg Hovsepian owner of DH Labs.   I recently made a change to my system that included an Aurender N200 and a DH Labs D-750 cable.   

Right after putting my system together,  my Vault which moved to DAC input 2 no longer would lock on anything above 24/48k.  Weird.   But only under certain conditions.  It was intermittent like a bad cable.  In my course of troubleshooting the  DH cable was in the input that was intermittent more than it was not

 It of course was fine with another known good cable, but that was purely coincidence 

When I reached out to Greg,  he got right back to me .  Actually I am pretty certain most of our e-mails were off hours.   I told him I thought I had a bad cable. The next morning he sent a tracking number for a replacement!   Fortunately I continued troubleshooting and was able to prove it was the DAC.   I was able to get back to Greg before it shipped....

I couldn't believe how fast he stepped into action !   Awesome customer service.   Great cable, I will be buying some analog RCA soon!!!

 

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As follow up, There was an ordering snafu, all on me. Greg did the exchange in eye watering time. The HDMI 2.1 cables are built like the proverbial brick SH, and perform incredibly. Many thanks to DH Labs in general and more specifically to Greg. No big box DNA to be found here!

I've dealt with Greg quite a few times. Always a pleasure. One of my purchases was an ethernet cable that was faulty. I had the replacement asap, I'd recommend them without reservation.

L.

Just wanted to say I picked up a pair of Air Matrix Cryo RCA terminated cables and they are awesome.   Really high quality for the money. DH Labs are my go to guys from now on when I need cable products.  The value is high .   They replaced some Nordost Blue Heaven and they are much better 

Just picked up the Mirage USB cable.   Excellent cable for the money,  I see no need to spend more.