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  3. 182074-75484

Anyone else have issues with Tidal?

I have a constant issue with Tidal.  While listening to an album or a radio station Tidal exits after 3 or 4 tracks, just as if I clicked on exit Tidal. I don't have this with any other streaming app, Pandora, etc. I have written to Customer Service and Tech Support 6 times. They never reply. Worst Customer Service I have ever seen.  Thanks, Peter

tazi57
jerryg123's avatar
jerryg123
3,429 posts
 

I gave up on Tidal a while back. Had both Qb and Tidal did head to head and Tidal lost. Also gave up on Roon and I am a lifetime owner….

Wish I could help you. 

erik_squires
16,123 posts
 

The only issue I have with Tidal is if I am using 2 devices at once.  Many times I'm using Roon radio at home, then go and drive with Tidal in the car and it seems to disconnect often then.

soix
9,571 posts
 

Great opportunity to try Qobuz if it’s available where you live.  I switched from Tidal a few years ago and never looked back, and I’m far from alone here.  Don’t recall anyone switching from Qobuz to Tidal, ehem. 

cagma7
26 posts
 

Had the exact same issue with my Zen Steam and Tidal. Try this : In my case, it solve the problem. 


https://techsupport.cambridgeaudio.com/hc/en-us/articles/360000838877-Tidal-Playback-Issue

 

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