Fee for home audition


I am in the market for a music server/streamer. I was discussing with one of the authorized dealers for a streamer. He had a demo unit and was willing to bring to my home for an hour and let me try. He is located around 10-15 minutes from my home. He wants to charge 5% for home demo. Is this the industry standard? I am not meaning to disparage anyone so not going to name the dealer. I am just trying to see what the standard practice is. 

svenjosh

I think there are users who abuse the system and the good will of dealers. I wouldn’t loose sleep over one dealer being unreasonable when so many are so generous.

I don’t know any other country where you can do this, order things, send them back, take it home from the dealer to try, the US is an amusement park for adults. For my good conscience, I never order or try anything I am not interested in keeping, but if it does not impress me, I send/take it back.

I wouldn’t do it as a buyer but I can understand why some vendors might charge a premium to demanding customers that are unsure of what they are buying in regards to streamers in general. Features vary widely and those less technically adept in particular may have trouble sorting through the options effectively.

@grislybutter 

“I don’t know any other country where you can do this, order things, send them back, take it home from the dealer to try, the US is an amusement park for adults. “


I don’t necessarily think that’s a USA thing. I lived in Communist Shanghai China for 6 years and same thing from any place half way reputable. Took back 2 different pairs of speakers after a week or so for full refunds. Although I did tip the sales guy like 200 rmb (30 bucks) in both instances. 

"He had a demo unit and was willing to bring to my home for an hour and let me try."

A whole hour? That’s funny.