Aurender Conductor app reliability and user experience

I’m late to the game here. Aurender is a fairly solid experience, but it does not parallel or eclipse Roon as a user interface and experience. As mentioned above, there are some lack of capabilities (meta tag editing, lyrics, etc), but basic functionality is very reliable. If glitches are ever hit, typically you can just clear the cache in the settings menu, or worst case scenario, restart. That said, playing music through Conductor sounds better. The software/operating system always makes a difference in sonics, and Roon has reportedly made sonics suffer.

@robertkpax I am an Aurender dealer and have much experience across their product lines. The A200 is a great unit, and as others have mentioned, there are also many benefits both sonically and in maximizing your investment in the long run by pursuing their N200 and a separate DAC - but the A200 is still a great unit if you do not plan to continue to upgrade down the road… or if you find a dealer that can offer an upgrade / trade-in program for the A200 you buy.

I’d be happy to answer any other questions you have on the Aurender line over this chat or via private message.

I use an Aurender A15. I very much like the Conductor app. I’ve never had any issues. Coming from Roon with my last setup, Lumin U1 mini and a Denafrips Pontus, the A15 is a big improvement in sound and reliability. I missed Roon initially because I found new music I didn’t have before but I do not miss it with the Aurender working so well. 

rockrider

It would be informative if those of you with unsatisfactory experience using Aurender Conductor could let us know the time frame of your experience.

I bought my Aurender new from an authorized dealer on 1/23/20. The first support request was on 1/30/20 and reviewing my email archive with "Ari," it’s amazing how many issues this thing had. Problems continued through around 9/17/20, when I gave up and sold it to The Music Room, in another excellent transaction with them.

I replaced the freakin’ Aurender with a Bryston BDP-3 and have been happy ever since. In hindsight, I should have dumped the thing much sooner.

The SQ of the Aurender was excellent, btw, when it worked, which was not nearly often enough.

I've owned a N100H since new about two years ago. I had difficulty at first to get up and running due to old software, but my experinence with customer support was excellent and have had no issues since.

I purchased my Aurender N20 Music Server on September 20th, 2020. I had a couple of user errors that Aurender Customer Support solved and one technical issue and so I entered a remote request service. Aurender was able to fix my issue that required a software upgrade. I recommend the Aurender N20 music server for its excellent sound quality, build quality and an easy-to-use interface that makes finding your music simple. The Aurender Conductor App enables me to quickly find the album I want and play it. Aurender Customer Support has been excellent, especially their remote support request service.

I previously own the Aurender N10 Music Server and had some issues converting my iTunes files to use the format required my my Aurender. The issue was the album cover information was in the wrong format since iTunes does NOT STORE the album cover art within the song folder but "HIDES" it in another encrypted and hidden folder. This means the Aurender setup coming from iTunes requires you to run Doug Scripts to extract the album cover art in your transfer. Unfortunately, I had to determine most of these instructions myself to compete my album transfer including the album cover art (my dealer was NOT very helpful). Aurender Customer Support was very helpful in getting my files transferred to my N10.

I find the Conductor App very easy to use and find the albums to play. I can very easily navigate between my stored CD albums, QoBuz and Internet radio stations. The Aurender N20 Music Server is highly recommended.