It would be informative if those of you with unsatisfactory experience using Aurender Conductor could let us know the time frame of your experience.
I bought my Aurender new from an authorized dealer on 1/23/20. The first support request was on 1/30/20 and reviewing my email archive with "Ari," it’s amazing how many issues this thing had. Problems continued through around 9/17/20, when I gave up and sold it to The Music Room, in another excellent transaction with them.
I replaced the freakin’ Aurender with a Bryston BDP-3 and have been happy ever since. In hindsight, I should have dumped the thing much sooner.
The SQ of the Aurender was excellent, btw, when it worked, which was not nearly often enough.