Beware - FedEx Drivers are forging signatures for delivery confirmation


In the span of 2 days I had 2 separate deliveries of expensive audio equipment delivered by FedEx. One on the east coast and one on the west coast. They were both insured for the full amount and high dollar values, which triggers FedEx required direct signature by the recipient. In one case the recipient let me know that the driver signed for him and left the package in the snow next to his mailbox. He never made contact with the driver nor signed for the package. In the second case the driver again signed for him and left the package on his porch, and never made contact with the recipient. In both cases everything turned out ok, but this terrible business ethics from FedEx employees.

It's blatant forgery by the drivers, and who is left holding the bag if the package is stolen? It's the driver's word against the recipient. I have a feeling the shipper (in both cases me) would be when I paid for full value insurance. What is the motivation of the driver, just laziness so they don't have to come back for another delivery attempt? I made a formal complaint with FedEx which supposedly they are going to trace down, but I have a feeling this is not going to make a difference.

Things are getting worse and worse these days!

mekong56

@limomangus gives some insight into how claims are processed and how should the average Joe go about insuring high $$$ audio gear? (Or anything that is expensive)

Love hearing the stories of FedEx from those in the know. I knew someone who worked as a FedEx mechanic back in the ’80s in a leased building on Van Nuys Airport property. Everyone loved working there at the time. Great salary and benefits, opportunities to advance, and one could transfer to any location in the country on their dime, even in advance, to set things up and they paid for the expense of moving and helped in scouting a new home. It was one, big happy company.

Man, how times have changed, for the worse.

All the best,
Nonoise

For anything of major value, I always have FEDex or UPS hold at one of their locations. I try to avoid the USPS for expensive items. By looking at this site, one would think the USPS is a giant crime ring

 

https://postalemployeenetwork.com/news/category/postal-crime/