2. misc-audio
  3. 193601-2625

AUDIOGON and REVERB No Protection

When you buy on either of these websites you have "NO" protection for your purchase.....If the deal goes South, so does your money..............I just lost 663.00 on Audiogon over a damaged amplifier that had 1600.00 worth of damage that no body would pay because of poor packing.................I just had a similar experence on Reverb, I returned the damaged speaker and "NO" refund and no good reason.......So if you don't have a out be careful.....

autospec
sls883
656 posts
 

I haven't bought from Reverb recently, but I've bought a lot of guitars on there.  Had a few issues and Reverb stepped up and made the sellers address the issue. Either a return or partial refund. I used Reverb payments, so that may make a difference. 

elliottbnewcombjr
5,731 posts
 

Reverb was very buyer protective in the two issues I had, both resolved fairly.

phillyrover
8 posts
 

Reverb was quick and effective with my refund. One might still have a bad experience, but calling it "no protection" is unwarranted. Damage in transit is always a sticky situation, which is why I try to deal in person or with insured carriage whenever possible.

elrod
261 posts
 

Out of curiosity, what form of payment did you use?

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