Has anyone had problems getting their money refunded by The Music Room?


That about sums up my experience with trying to get my money back from The Music Room after returning expensive gear in showroom condition. Several weeks ago I was told that the problem was with my bank in processing TMR check. Still haven't seen the check nor a statement of my account with they charged against it.

tubes21

I agree, at this point, without further information, this unfounded slam against TMR. I've had several successful transactions with them. As for shipping components, virtually every retail establishment I've ever dealt with required signature on delivery for expensive components, some will allow purchaser to choose no signature. 

In the future try “Echo Audio” Hi Fi Heaven “the audio factory.com”, or “safe and Sound” open box etc. for used audio… Music Room is an eye gouging, let me get every last penny enterprise. Take your power back from these greedy dealers. 

Never had any issue re: refunds. On the one occasion that I had an issue with an item, TMR took extraordinary steps to make things right. Very pleased with them!

Never had a problem. If they are backed up in the returns/trade in areas it can take a week to get processed.