REGA, Still in Business?

With all the news surrounding the Apollo introduction, I highly doubt they are going anywhere.

Rega normally requires you to go through their distributor.
They usually avoid responding directly to customer inquiries. Good luck.

I've sent emails to Rega directly and received replies, but as noted above, they are structured to rely on their distributors and dealers. The US distributor (Sound Organisation) is pretty responsive. They normally respond to emails the same day. They will locate a dealer who can address your need, or contact Rega if they can't help you themselves. I had one query they couldn't help with once and they helped get the Rega lab guys to respond.

You would think a Company like Rega would have a system in place to answer emails.

I'm sorry I bought their product and discourage anyone out there and to think twice before supporting a company that does not have the courtesy to answer multiple emails.

Hi Jeff

You may want to try Britaudio. I had a Nad533 and broke the little plastic arm retainer on my RB250. Not NAD nor Rega bothered to respond but Micheal got me the part – not bad considering I did not purchase the table from him.

Regards
Paul.