Tube Research Labs Dude vs. Shindo Labs preamps

cdente: Most of the time it is communication. I just wonder of you tried communicating with TRL. The danger of this beast called the Internet is that anyone can jump to the keybaord and start claiming to be victim (and 3-4 sympathizer will always start join the bash, it is so amazing). But without haring the other side, no conclusion can be drawn.

Cdente is aware of the implications in sharing his experiences with the forum/internet. It's uncomfortable for him but has exhausted all his options to remedy the issues with the company and felt it's important to share his experiences with future potential customers.

Gallant_diva, if the quality problems are minor for a $3800 component, are you willing to swap Dudes with Cdente? I bet you will be singing a different tune. You have to respect someone for having a different expectation in a purchase. It's between them and the company ... This is an open forum and the company has the option to offer their side of the story.

Hey,Diva_ with your reply you are certainly are acting like one.
I have no beef and am not a sympathizer.From reading the posts I had a question.Your reply is way off base.
Kinghifi is right on with his 3-22 post.
What is your reply to that.

Well said Knghifi, the more I follow this thread it seems Cdente is making a very strong case for himself. He has returned the unit TWICE! to TRL without resolution, would a third time be a charm? Why would TRL build his Dude with ill fitting panels in the first place?Do they check these units prior to shipment? Again why no solution after 9 months! And others have had ground/hum issues also, something just seems odd. Glory and Agear oblviously feel the need to defend TRL based on their own positive experiences with the Dude. What does TRL have to say on their behave? It appears Cdente has every reason to voice his complaints.

Listen up dudes chares1dad and others: I was asking did he try to communicate these problems with TRL and also I am saying how do we verify the allegations without th eother party being present here to give their side of the story. What is wrong with your guys?