I accompanied an audiophile friend to CAI principal Dusty's house, and Dusty was a friendly as could be. I now have one of their phono stages and power supplies, and have sent 2 emails to CAI requesting information. Neither has received a reply.
In contrast, Velodyne and DVDO have provided great customer support. In the past, Madrigal was magnificent in supporting Proceed products -- I dropped my Amp 3 taking it out of the rack, forgetting how heavy it is; Madrigal repaired and shipped the unit without cost to me even though I admitted culpability.
db
In contrast, Velodyne and DVDO have provided great customer support. In the past, Madrigal was magnificent in supporting Proceed products -- I dropped my Amp 3 taking it out of the rack, forgetting how heavy it is; Madrigal repaired and shipped the unit without cost to me even though I admitted culpability.
db