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FEX EX Damaged New Legacy's

I just had to refused shipment on a pair Legacy Foundation subs. They were skidded, stood on end, strapped, and very nicely packaged. But....two big holes in the upper part of the corners revealed a nice blemish/scuff and  indentation on the front of one of the speakers. The Foundations use no grill, so what's visible is going to be REALLY visible. At a list price of 4350.00 dollars a piece you would think whoever checkmarks the damage at Fed Ex would have a look. I say that because the driver admitted his paperwork showed " damaged" ... I took pictures, called my dealer and he's taking care of it. I'm not a bit concerned as Legacy has always been super to deal with. Crap ...... 
nitrobob
Post removed 
noromance's avatar
noromance
9,907 posts
 
@Oldhvymch 
35,000 Euro for the same updated remote.
We need more info on this! 
czarivey
5,946 posts
 
when you see them racing their trucks and taking sharp turns too fast, you don't want your precious items there. they're good for delivering letters and anything alike letters. the rest of items might not sustain their crazy pace.
jnovak's avatar
jnovak
433 posts
 
Shipping by no matter who is a part of business online. I don't assume all is well until said piece of gear is safe in my home. OP was smart to refuse delivery of the speakers. THAT is the best recourse. Once you sign the BOL even if you note the damage on the BOL, it can still be a nightmare. 

j-wall's avatar
j-wall
372 posts
 
I spoke to a FedEx driver delivering my Sopra's a few months back. He said they are so short staffed at the loading docks that drivers are having to load their own trucks right now. Pretty insane times. 
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