2. misc-audio
  3. 182160-166623

Qobuz hell

Ending a subscription with qobuz turned out to be hell. I did it two weeks ago only to find out that my account is still active and I am still being charged. I contacted qobuz yesterday and the first response was from a bot saying at 9AM they will be back online tomorrow. Which is actually today, so when I got online to figure out what happened, I received the rudest, most useless responses and then ending the chat by the agent. So as of now, I am unable to cancel my subscription - I don't want to use it, pay for it etc. I found it mediocre anyway.

 

I have no doubt I will spend many hours trying to cancel it in the coming days and get horrible treatment.

grislybutter
m_j_s
44 posts
 

Really don't know why a few posters here want to leave Qobuz, for me it's the best quality streaming service and works well. 

Why?

chocaholic
210 posts
 

I also dropped Qobuz. Had nothing to do with SQ, so my streamer selection is irrelevant. The UI was far worse than Tidal and Spotify, so I’ve stuck with those. Finding a selection, an album, a good playlist, etc is a big part of the experience and I‘m very happy with Tidal Hifi (no MQA) for SQ. Thankfully I had no issue cancelling Qobuz.

mahler123
3,378 posts
 

I also had problem canceling Qobuz, and did it with a call to my credit card company.  
  Qobuz was reasonably stable with my streamers at home but was terrible on the move, whether I was walking or driving, with both Apple and Android mobile devices

ronboco
857 posts
 

My playlist on Qobuz is full of the songs I grew up listening to and a lot of new ones as well from suggestions from members here. I use the BluOS app and it works great. Couldn’t be happier

bobbyloans
79 posts
 

This is a fairly lame forum topic but I’ll add my 2 cents and agree that you may be frustrated for other reasons. Possible your dislike to the quality could be your equivalent. I’ve compared Tidal and Quobuz. I found the sound quality at the highest  playback levels was much better using Quobuz   
I will agree 100% that finding a song is EXTREMELY frustrating   You need to look through entire albums to find it.  If they fix that there’s no comparison in my opinion. Also $8 or $12 or anything that is less than $100 in this expensive hobby should just be a write off.  Don’t lose sleep over it. 
beet of luck to you 

More to discover