I think 'snooty' is where a dealer is disdaining or dismissive of a customer, particularly a young customer, who hasn't much money to spend.
This happens quite a lot.
What's your experience with snooty HiFi salesmen?
I began my Hifi journey in 1976 at a shop in Birmingham MI called Audio Dimensions. He was a Magnapan and ARC dealer who was kind to a 15 year old kid who bought a set of MG 1s with paper route money. The ARC amps he carried were about $4K back then- a LOT of money in 1976. In the beginning I drove my MG 1s with an old Fisher Studio Standard integrated amp. Since those lovely innocent days I have encountered some real buttholes. They act like they are doing me a favor as they quiz me about what gear I have and if I'm listening to "approved" recordings. Needless to say I don't buy from those guys. Several wives and businesses later I'm back into the hobby with a much vengeance as a 61 year old can muster given only so many free hours in a day and only so much cash to apply due to my other vices: Classic cars and salt water fishing.
Have you ever encountered a really good or really bad dealer (or employee) that changed your buying actions?
Darko posted a video on this topic which I found really enjoyable. Many of you have already seen it but for those (like me) who discovered it much later here's the link:
https://darko.audio/2022/09/audiophiles-are-snobs-with-money-to-burn/
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@oddiofyl been to all 3 of those myself and agree they have all been very down to Earth and friendly. In fact I just bought my Revel’s at Natural Sound back in October. Even though I could have received an extra 10% going online (and gotten them much quicker) for the package, I still went through Larry at Natural. He took the time to set them up, spent time with my wife and I, and also left us alone and made us feel completely comfortable. I did tell him I could get them sooner and cheaper but that I wouldn’t do that after the great customer service he provided. Then he had his stock guy deliver them to me to save the sales tax as I am in Nashua…
Same same with Fidelis (Marc) and AV Therapy. Good down to Earth people man! |
When I was a teen in the 70s, my brother took me to Soundex to buy my first stereo with my first income tax refund. The store was small and my brother knew the sales guy from previous purchases. Over time Soundex grew and ended up with a 2 floor 22 room Hifi Heaven with all the latest and greatest. My experience then was that if you were not dressed a certain way, had a certain haircut, or have money hanging out of your pockets, you were pretty much ignored. I used that to my advantage on Saturdays when I would take my own disks and step into Room #1 which actually had whatever the latest top high end gear was that month. I would close the door and play my disks. The sales guys always assumed another was doing a demo for a buyer and rarely bothered me. That was how I got to hear some of the best gear available at the time. 2 times when I was ignored, I watched someone buy a $20K Oracle TT and then the next week trade it in for the $30K model so I had to wait forever to buy a set of $50 cables . Soundex is long gone but was a premier spot for High End in it's day as long as you looked like you had money. |
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