@oddiofyl been to all 3 of those myself and agree they have all been very down to Earth and friendly. In fact I just bought my Revel’s at Natural Sound back in October. Even though I could have received an extra 10% going online (and gotten them much quicker) for the package, I still went through Larry at Natural. He took the time to set them up, spent time with my wife and I, and also left us alone and made us feel completely comfortable. I did tell him I could get them sooner and cheaper but that I wouldn’t do that after the great customer service he provided. Then he had his stock guy deliver them to me to save the sales tax as I am in Nashua…
Same same with Fidelis (Marc) and AV Therapy. Good down to Earth people man!