@ghdprentice I understand the reaction of "moving on" if there is an attitude problem in a store. But given (a) the scarcity of audio stores and (b) the importance of hearing a system in person, many people don’t have the luxury of moving on, right? This does not justify the salesperson being snooty or rude, but they have leverage in the situation.
I live in Denver. I have found the folks here pretty friendly, open. That’s partly a Western state thing; friendly is expected a lot of the time. Still, if they weren’t, and I wanted to hear Devore or Wilson or Dynaudio or Acora or whatever, I would have to try to get a slightly tougher skin. Otherwise, I'd have to travel a long way to hear them. Beyond that, what do I do -- buy these speakers on the internet and pay $$$ for shipping to return them? That's not going to give me a lot of experience before buying. Hence, the leverage.