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Stealth Audio Cables - Customer Service - Seeking Your Thoughts

I have a Stealth Audio Black Magic V.20 Ethernet Cable that is 3 meters long.   It is an absolutely fantastic sounding cable.  The cable is too long and I reached out to Stealth Audio to inquire about splitting the 3 meter cable into two 1.5 meter cables which would involve Stealth Audio providing 2 new connectors.   This is Stealth Cables' (exact quote) reply,

" The retail of one Black Magic V.20 3 meter is $2,400 USD.  The retail of one BlackMagic V.20 is $1,950 USD.  For two, the total would be $3,900 USD.  The difference is $1,500 USD.  This would be the price for a splitting and getting two new cables with fresh connectors."  

In my opinion, $1,500 for splitting the cable in half and providing 2 new connectors is ridiculous.  Not more than 15 minutes of labor would be involved.  I priced the exact Telegartner brand connectors and they cost from $20 to $27 each or $74.00 for 10.  

Your thoughts?

 

 

joseph796
joseph796 OP
54 posts
 

Jl35 - you are correct.  To maintain top value, a Stealth Audio sticker on the end of the cable would help resale value.  

raysmtb1's avatar
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raysmtb1
792 posts
 

Well if you’re going to rob someone you may as well rob rich guy versus the poor guy

roxy54's avatar
roxy54
7,691 posts
 

I say do the job yourself. It would affect resale, but who cares? Resale on cables is terrible anyway.

lak's avatar
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lak
4,537 posts
 

Unfortunately, in this particular case, it's all about the mighty dollar. 

jetter
2,954 posts
 

At first I thought what a terrible company, but in the end I see their point.  From their viewpoint, they are concerned about people purposely buying a long cable, dividing it up and selling the new shorter cables for a profit.

Also, they likely think a three meter ethernet cable is not too long for proper functioning in any way other than perhaps visual.

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