Nordost repair

Anyone know if Nordost will do repairs on used, non dealer/private sale cable?

I'm awaiting an email response from them, perhaps someone has insight on what Nordost will/will not do?

I have a feeling my 9 year run with a FREY II phono cable purchased for 1/3 of list is about to get expensive.

I'm hoping repair cost will make sense to do IF, possible.

tablejockey01-15-2024 6:40pm

testpilot Details Discussions Posts This discussion Message User 896 posts 01-16-2024 at 10:21am Copy Comment URL Report Comment Edit Delete @akg_ca is correct. Nordost will repair any legally purchased cable under warranty to the original owner. Cables purchased on the secondary market, that have not been altered, will be serviced by Nordost. Counterfeit cables sent to Nordost will be destroyed and not returned.
tablejockey OP Details Discussions Posts This discussion Message User 3,793 posts 01-16-2024 at 02:22pm Copy Comment URL Report Comment Edit Delete That's encouraging news. I'll be looking forward to their reply. Thank you!
thecarpathian Details Discussions Posts This discussion Message User 4,180 posts 01-16-2024 at 07:03pm Copy Comment URL Report Comment Edit Delete How can they legally destroy your personal property??
ghdprentice Details Discussions Posts This discussion Message User 6,431 posts 01-16-2024 at 07:31pm Copy Comment URL Report Comment Edit Delete @thecarpathian I know. That practice always bothered me. I assume they warn you. But you had better be sure you did not accidentally get fakes. Not only did you get duped… then to add insult to injury they will not give them back.
czarivey Details Discussions Posts This discussion Message User 5,709 posts 01-16-2024 at 07:55pm Copy Comment URL Report Comment Edit Delete If anyone had NordOst done destruction of cable without return, they should chat here and organize group litigation bang.