Nordost repair

Anyone know if Nordost will do repairs on used, non dealer/private sale cable?

I'm awaiting an email response from them, perhaps someone has insight on what Nordost will/will not do?

I have a feeling my 9 year run with a FREY II phono cable purchased for 1/3 of list is about to get expensive.

I'm hoping repair cost will make sense to do IF, possible.

tablejockey01-15-2024 6:40pm

tablejockey OP Details Discussions Posts This discussion Message User 3,861 posts 01-16-2024 at 02:22pm Copy Comment URL Report Comment Edit Delete That's encouraging news. I'll be looking forward to their reply. Thank you!
thecarpathian Details Discussions Posts This discussion Message User 4,310 posts 01-16-2024 at 07:03pm Copy Comment URL Report Comment Edit Delete How can they legally destroy your personal property??
ghdprentice Details Discussions Posts This discussion Message User 6,812 posts 01-16-2024 at 07:31pm Copy Comment URL Report Comment Edit Delete @thecarpathian I know. That practice always bothered me. I assume they warn you. But you had better be sure you did not accidentally get fakes. Not only did you get duped… then to add insult to injury they will not give them back.
czarivey Details Discussions Posts This discussion Message User 5,912 posts 01-16-2024 at 07:55pm Copy Comment URL Report Comment Edit Delete If anyone had NordOst done destruction of cable without return, they should chat here and organize group litigation bang.
thecarpathian Details Discussions Posts This discussion Message User 4,310 posts 01-16-2024 at 08:26pm Copy Comment URL Report Comment Edit Delete @ghdprentice , Ah, I didn't think far enough. Yes, they must warn you that if you send it in and they find it's a counterfeit, they will keep it and destroy it. By sending it in, you're giving them your consent to do so.