Seeking Honest Opinions: Your Experience with McIntosh Audio Gear

I have had many Mac pieces through the years

integrated Separates and Tubes.
I love my MA 252 great for vinyl and steaming smooth sound.
My bedroom set has a MAC 6700 perfect for what I need in that room

have been very impressive. I would say get a preamp if you are going to use a MC cart.
As many have mentioned the resale value is high and rather easy to sell.
Build quality is high and customer service has been a pleasure to deal with.

Can't beat MAC on price/value ratio nor for resale and service. Sonics and and build quality can be bettered but only by EXPENSIVE stuff like VAC or Boulder etc. I recently heard the top of the line preamp and it is one of the best preamps I've heard including price-no-object competitors, if you were looking right now that preamp would be near the top of my recommended audition list.

FYI I own Gryphon electronics.

Macintosh is a well respected and loved company by many folks. Their equipment is very well made, looks cool, and retains its value well.

It is not remotely neutral sounding. It is very heavy on the midrange and bass and is excellent for systems designed primarily for rock music… to thunder and hit your chest with bass. But not to come across as harsh… hence extended midrange. But it lacks detail. I consider it to be the muscle car in the audio world.

I have multiple times over the last decades decided I loved the look so much I was going to invest. I would go to the dealer and audition whatever the latest was. Each time, I would within seconds be so disappointed with the sound quality. No nuance or detail of a natural sounding soundscape. Lacks sophistication and detail. I have a dealer / friend that carries it now. I frequently it is playing. A few years ago he was excited to say that, they had really improved and have a more well balanced sound. I got very enthusiastic. It took ten seconds of listening for disappointment to overcome me. This does not mean you will have the same reaction. As I said, many people love the sound. It has unique strengths. It does what it does really well.

Let me reiterate… you put this stuff with some big B&W speakers and it does rock as best as it can be done and Blues You are just engulfed. With the accentuated bass and mid-range you can turn it up loud without the treble being uncomfortable. Great sound for this music. But for jazz, classical, etc. it really lacks the finesse, nuance and balance.

Do not think I am someone that is into systems that scrape details… I am not at all. I want natural, musical sound reproduction, with details in proper proportion… and especially musicality. With over ten years of 7th row center at the symphony and another ten years finding every opportunity to train my ears to what real venues music sounds like, I really do not like “the high end sound” of overly trebly and bassy sound so that triangles and cymbals become solo instruments and the guy plying the cello that moves his foot sticks out. Hence I slowly zeroed in on the equipment I have to be faithful to natural sound and make all music sound great… yet be forgiving.

I have Never owned a Mac piece or Moon.  But I have purchased several other lower end pieces from my local dealer over the last 15 years and they deal on both Mac and Moon as well as other, But their high end rigs are based around these 2 platforms.   As a customer good will I  have been granted many auditions with their higher end gear.   If  and when I have the resources to upgrade and I choose to purchase new,  it will be Moon.  

what Dean_Palmer said.  I bought a new BIG unit, and it needed a bias adjustment right out of the box.  McIntosh folks were easy to talk with directly, embarrassed and extremely helpful, handing me off to the unit's primary designer.  It shipped to their suggested repair facility 850 miles distant.  Turn-around was 2 weeks. Zero cost to me, along with a loaner offer than I declined.  It has worked flawlessly since and runs amazingly cool for the massive power.  I have another Mac piece that has fabulous performance and flawless performance for many years.  Both units work amazingly well with a wide variety of speaker designs and efficiencies.  Like many, I had never owned a Mac piece but was always intrigued and drooled over them as a "yoot."  Once I got my first piece, lightly used, I was hooked.  The second giant piece, was a bucket list thing, and sure, for the money, I might have done better elsewhere.  However, this piece will never leave my possession and will be handed down to some lucky family member.  I've no doubt it will be working perfectly 30 years from now.  If something should ever happen, it will be meticulously taken care of by McIntosh themselves if one desires.  Even though they've changed hands, and may change hands again, what other company can fulfill on that level?