AliExpress order issues


With all the comments about  how good the 'Nordost' cables from AliExpress were, I decided to order some back in April. Got confirmation, and the usual location status updates- shipped, left country of origin, in receiving country, with local carrier, out for delivery...then crickets. No cables, no updates, nothing. Then about a week after the last update I get a "There was a problem delivering your order". that's it. No explanation, no what to do now, no refund coming, no anything. That was the final communication. I had to open a dispute with my CC company to get a refund. Has this or similar happen to anyone else?

thecarpathian

I'm sorry to hear that. My experience has been pretty good communication and fast shipping.

 

II'm sorry to hear that. My experience has been pretty good communication re order info, and fast shipping.

 

I received one item that turned out to not meeting specifications and although it was kind of tricky for me to file a return request, ultimately it was refunded and I got a prepaid return label, so all ended well. 

Similar thing happened to me.  After an extended period of time, and after I almost give up on the prospect of the item ever being delivered, with on further communications from anyone, the item suddenly just showed up on my doorstep.  Go figure.  Happy listening.

Sorry this is happening to you. Can only say that all my transactions with Ali went very smoothly. Hope you get it worked out.

I should have noted this was also my first time ordering from them so I’d no prior experience. Also, I’m now being bombarded with emails showing me what ’goes with what I purchased’. I really wanted to try those cables, too. I also can only guess all the shipping updates I got were just blowing smoke. No idea what happened.

I have a similar issue with a Gustard BNC cable coming from China. It got to LA in under a week and it has been stuck over 3 weeks in a sorting facility in Grapevine, TX, 3 hours from my home. After doing some research, I hear that it's nothing unusual, just sit and wait and it will likely eventually show up.