Fedex and Ups Damage thread

I’ve only had one occurrence where I’d purchased Totem Arro’s from a well reviewed seller, only to have a top corner - damaged veneer and mdf - pushed in after opening the packaging. It was a combination of the seller not applying sufficient filler and support in the corners, and UPS throwing the double box around like it was a medicine ball (puncture holes and push-ins everywhere). They still played just fine, very solidly constructed speakers. Seller ended up giving me a huge discount.

Perfect timing. Sent a pair of Spendor S100s to Bakersfield California. Extremely well packaged. Both speakers were double boxed, foam on all corners of both boxes, additional foam spacing on all sides, etc. One speaker arrived with a corner and top edge damaged. Two of the three speakers in the cabinet no longer work. 

Currently working with customer to obtain quotes for repair s I can file a claim with FedEx. If you look at the pictures it is obvious someone dropped it from a height. 

Knock on wood but none here. I know I’ve been fortunate. My former boss passed on his mantra to keep all original packing. It may take up plenty of space in the basement, but it’s worth it. 
When my Mac 240 was shipped back to me from audio classics, I was simply blown away by the very stout box and packaging it arrived in. Even bolted down to a subfloor of plywood. 
Our local ups and fedex men and women are top notch.

Yes @doyle they're nearly there.

Crate in wood.

All manufacturers' packaging of heavy hardware and nicely finished speakers should be wooden crates.

The packaging for my 220lb Martin-Logan CLX Anniverseries was cardboard.  Disintegrated on the second transit.  I have just sent them in for servicing and they had to be manhandled naked up narrow stairs by thee men.  (the speakers naked, not the men).  Risk is so nerve-wracking, at age 72 I had to be hands on with the other two.  Shame on you Martin-Logan.

The packaging on my 200+lb Krell KRS200s from the late 1980s was two huge heavy wooden crates with pallet lifting sleepers under.  Bombproof.  Still have them.  Excellent Krell

Lessons to be learned for some manufacturers.

Insuring the package for a hefty sum will deter the company from  mishandling it. Never had an audio component sent or received damaged.