Qobuz vs. Tidal

Qobuz needs no customer service.  It's your app for the streamer that might be your problem. CD's have a slight edge in SQ compared to Qobuz streams played through the same DAC. In a blind test you are hard pressed to tell the difference.

I've had Spotify for years and recently tried both Tidal and qobuz.

Easily transferred my spotify songs with both services.

The only reason I'm sticking with qobuz is that it seems to automatically keep all songs at same sound level during playback. With Tidal I either had to volume up or down between songs. I may have missed where you can do that on Tidal but it was automatically done on qobuz.

I don't here much differences in sound quality between the 2 formats. Using avm 90 and eversolo dmp-a8. 

I've tried to get help from Qoboz and can't get a response. Many users of Qobuz have indicated their CS leaves a lot to be desired. 

Qobuz needs no customer service. 

Given the choice between Qobuz charging all customers another $2 a month to hire 4 people for customer service for perhaps 1% of the customers who find a reason to contact them, I prefer keeping it the way it is. I have never had a need to contact them for anything.

I was with Tidal for 6 years before Qobuz entered Canada and never had a reason to contact them either. 

+1 Quobuz, great selection, sound quality, never any issues with streaming except buying and downloading music from them. In this area I agree with the poor customer service problems. First, every time I’ve downloaded purchase music I’ve had an issue and it’s was virtually impossible to get any help, so I ultimately figured it out on my own. Second, usually when you have an annual subscription, you get an email that you are about to renew and they will be charging you card for the renewal. Not the case with Quobuz. So I’m a little leery about that and if I ever wanted to cancel or make my changes what that process might be like. Other than that I’m satisfied.

@audphile1 Thanks for the heads up on pricing.  Since they moved from MQA to FLAC I was thinking about doing a trial.  When I saw the monthly fee for Tidal I said forgeddabout it!  I'll give Tidal another look. Tidal has the advantage of the "connect" feature if you want to use it on the go like in your car/ bluetooth speaker etc.